PAYMENT & INSURANCE
Many private health insurance plans in Hong Kong cover chiropractic care.
If you would like to claim back fees for treatment from your insurance provider, you should check your policy carefully for what kinds of treatment it covers and the terms for making a claim.
It is your responsibility to ensure you understand and follow the terms of coverage and the claims submission process for your individual insurance provider and policy.
Common Requirements for Claims
A referral letter from a General Practitioner (GP)
Some insurance policies require a written referral from a GP. If this applies to you and you wish to make a claim, you should consult your GP before consulting a chiropractor and bring your referral letter with you when you visit us for the first time.
A treatment receipt from the Chiropractor
a) Many insurance policies require a diagnosis to be included in the treatment receipt (which we can provide). If referral from a GP is required, the diagnosis from the chiropractor must follow the diagnosis of the referring GP - not the other way around.
b) Many insurance policies require that the date of your visit to the GP (and referral letter) is before the date of your chiropractic treatment (and treatment receipt) in order to make a valid claim.
Note: Neither GPs nor Chiropractors are permitted to change information such as the diagnosis or date on a referral letter or treatment receipt. It is a serious offence for a doctor to alter clinical information and such cases can lead to their license being suspended or revoked.