Kindly note:

Every insurance provider and policy is different.

If you'd like to claim back fees, it is your responsibility to ensure you read, understand and follow the terms of coverage and claims submission process of your insurance policy.

 

Rin Spine Center takes no responsibility for handling, submitting or advising on insurance claims. However, we're very happy to provide treatment receipts for all treatment sessions you attend. 

Claiming chiropractic fees

Physiotherapy

Many private health insurance plans in Hong Kong cover chiropractic care and many of our patients claim back their fees from their insurers.

If you would like to claim back fees for treatment, you should check your insurance policy carefully for the kinds of treatment it covers and the terms for making a claim.

Be sure to check your insurance policy for:

  1. Does it cover chiropractic treatment?
    ➡ Great news! You've got cover.

     

  2. Do you need a referral letter from a medical doctor / General Practitioner (GP)?
    ➡ Go ahead and book an appointment with a GP: mention your area/s of pain, when the pain started and request they address their letter to "Chiropractor".
    ➡ Insurance companies typically allow patients to claim for repeated visits over a period of time (e.g. six months) in relation to symptoms stated in a referral letter.

Some insurance policies require a written referral from a GP. Some don't.

 

If your policy requires a GP referral letter and you wish to make a claim, please consult your GP first and bring your referral letter when you visit us for the first time.​

Claiming acupuncture or TCM fees

Acupuncture

In Hong Kong, coverage for acupuncture, acupressure or Chinese herbal medicine is typically listed under the umbrella of 'Traditional Chinese Medicine' (TCM).

If you would like to claim back fees for treatment, you should check your insurance policy carefully for the kinds of treatment it covers and the terms for making a claim.

In particular, you should look for specific terms such as 'Traditional Chinese Medicine' or 'Acupuncture' within the policy details and be sure to follow any further instructions they specify, such as whether it's necessary to visit a GP in advance.

Claiming x-ray & other imaging fees

chiropractor-dr-park-x-ray_720.jpg

Depending on the specific nature of your condition and physical assessment, your chiropractor may recommend ordering x-ray images (or other forms of diagnostic imaging) to help confirm a diagnosis.

It appears that some insurance companies also require a referral from a medical doctor / General Practitioner (GP) in order to claim back fees for diagnostic imaging.

In these cases, the exact wording of the requested x-ray views may be required (which we can provide on your receipt and which you can show to your GP).

This may, in effect, mean a patient is required to visit the GP twice in order to claim fees for both chiropractic treatment and diagnostic imaging, following this order:

a) Patient visits GP and obtains referral letter for chiropractic treatment
b) Patients visits chiropractor and receives treatment
c) Patient visits GP and obtains referral letter for diagnostic imaging
d) Patient attends diagnostic imaging
e) Patient submits claims.

However, as mentioned, insurance policies differ tremendously so you should familiarise yourself with the specifics of your policy if you intend to make a claim.